Packed cute.
Delivered quietly.
Your Oofye order travels to you with care, privacy and a little bit of cuteness. Here's everything you need to know about how we ship.
The quick version ✨
How shipping works
We pack your order
Once your order is confirmed, we carefully prepare your lingerie and place it inside its cute character plushie.
It gets shipped
Your order is packed inside discreet outer packaging and handed over to our delivery partner.
It reaches you ✨
You'll receive your order at the address provided during checkout, along with your tracking details.
Your order comes in a plushie.
At Oofye, we don't just throw your lingerie into a boring parcel. Your order is packed inside a cute character plushie — because receiving something fun should be part of the experience.
Discreet by design
What's visible outside?
Nothing that reveals what you've ordered. Our outer packaging is designed to look like a normal e-commerce delivery.
What's inside?
Once you open the outer packaging, you'll find your cute character plushie with your order packed safely inside.
Your privacy matters to us 🔒
We understand that intimate-wear orders can be personal. That's why we make sure the outside of your package doesn't unnecessarily reveal what's inside. Your order details are only shared with the people and delivery partners needed to fulfil your order.
When will my order arrive?
Dispatch
We aim to process and dispatch orders as quickly as possible. Orders placed on weekends or holidays may take a little longer to be processed.
Delivery
Delivery time depends on your location and the courier network serving your pincode. Remote locations may take a little longer than major cities.
Tracking your order 📍
Once your order has been shipped, you'll receive your tracking information through the contact details provided at checkout.
Something went wrong?
Delivery is delayed
Sometimes courier delays happen because of weather, holidays, remote locations or unexpected logistics issues. If your order seems unusually delayed, email us.
Missed delivery
If you miss a delivery attempt, the courier may make another attempt depending on their delivery process. Please keep your phone available so the courier can reach you.
Package looks damaged?
If your parcel arrives visibly damaged, take a photo before opening it and email us as soon as possible.
Wrong delivery details?
If you've entered an incorrect address, contact us as soon as possible. Once an order is out for delivery, changing the address may not always be possible.
What we don't do
Need help with your order? 🧸
Whether you need help with tracking, delivery, your address or anything else, just send us an email. We're happy to help.
✉️ hey.oofye@gmail.com